If you have technical issues, please send a detailed message to firstname.lastname@example.org. The support team will review your issue in get back to you within 24 hours. For urgent issues connecting to one of the web meetings, please notify the instructor facilitating the class. The instructor will do some basic troubleshooting of the issue and contact the support team directly if help is required.
There is additional technical information located in the resource library: Preparing for the Course e-book located in the online classroom.